Fiora wooden necklace

Your purchase supports a cause

Thanks to you, we can support local environmental and animal causes through our creations. We donate 1 to 2 Swiss francs, depending on the item purchased, to one of three associations dedicated to protecting the mountain environment, protecting wildlife, and preserving and enhancing our beautiful Swiss forests.  Learn more

FOR WOOD
For a longer life for your wooden jewelry, remember to remove it before swimming or taking a shower .

To clean them, a simple, slightly damp cloth is sufficient . It is important to never use chemicals or abrasive products, as this could damage the wood or the recycled PET cords.

If you are not using your jewelry for diffusing essential oils, you can coat them with olive or linseed oil to nourish the wood .

Finally, it is best to store your jewelry in a dry place, such as a jewelry box , to protect it and prolong its lifespan.

FOR FROSTED GLASS
To keep your glass jewelry matte, wash the glass part in warm water with a cloth and a little mild soap. No oils or greasy products. If there are any marks, a cotton swab with a little alcohol is sufficient . Let it air dry, and presto, it regains its original matte shine!

Wooper currently delivers to Switzerland, France, Italy, Germany, Belgium and Canada.

• Switzerland : Delivery is free from 45 CHF of purchase, by priority shipping, with a delay of 3 to 5 working days.
• Other countries : Shipping costs are calculated directly on the order page.

For Switzerland, standard shipments are made as a priority, without tracking number or insurance . If you would like tracked shipping or insurance, contact us before making payment. The costs will be adjusted according to Swiss postal rates and the characteristics of the package.

For international deliveries, a tracking number is available upon request. To do this, simply contact us directly.

Import and taxes : The recipient is responsible for any customs duties and import taxes applied by the destination country. These costs are the customer's responsibility and may vary depending on local regulations.

Finally, customs clearance delays can sometimes delay delivery beyond the estimates indicated.

🔄 Returns

Returns and exchanges are possible within 14 days of receipt, except for personalized items.

• Condition of returns : Items must be returned in their original packaging or suitable packaging.
• Return costs : Return costs are the responsibility of the customer.
• Refund : Once the items are received, we will issue a refund.

For any return request, write to us at contact@wooper.ch .