Wooper currently delivers to Switzerland, France, Italy, Germany, Belgium and Canada.
- Switzerland : Delivery is free from 45 CHF of purchase, by priority shipping, with a delay of 3 to 5 working days.
- Other countries : Shipping costs are calculated directly on the order page.
For Switzerland, standard shipments are made as a priority, without tracking number or insurance . If you would like tracked shipping or insurance, contact us before making payment. The costs will be adjusted according to Swiss postal rates and the characteristics of the package.
For international deliveries, a tracking number is available upon request. To do this, simply contact us directly.
Import and taxes : The recipient is responsible for any customs duties and import taxes applied by the destination country. These costs are the customer's responsibility and may vary depending on local regulations.
Finally, customs clearance delays can sometimes delay delivery beyond the estimates indicated.
Returns and exchanges are possible within 14 days of receipt, except for personalized items.
- Condition of returns : Items must be returned in their original packaging or suitable packaging.
- Return costs : Return costs are the responsibility of the customer.
- Refund : Once the items are received, we will issue a refund.
For any return request, write to us at contact@wooper.ch .
